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AI, Microsoft and Salesforce
Microsoft launches AI agents, deepening rivalry with Salesforce
The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.
Microsoft to roll out new autonomous AI agents next month, fending off challenge from Salesforce
Microsoft will allow organizations to create their own autonomous AI agents within Copilot Studio, the tech giant's platform for customizing and building so-called "copilot" assistants, starting next month.
Microsoft unveils new autonomous AI agents in advance of competing Salesforce rollout
Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.
Nextgov
6h
Salesforce launches new top secret cloud environment
The software company said it is the first provider to deliver a true commercial cloud that has received Top Secret ...
13h
Salesforce, Blue Shield CA will partner to create an all-AI healthcare approval system
Salesforce and Blue Shield of California have co-created an AI system they say will not automatically deny care claims for ...
5h
Microsoft’s new AI agents set to shake up enterprise software, sparking new battle with Salesforce
Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate enterprise AI and reshape the future of work.
6d
How Salesforce Stepped Up To The Plate For One Employee
When Brooke Eby was diagnosed with amyotrophic lateral sclerosis (ALS), Salesforce surprised her with an outpouring of ...
4d
on MSN
Salesforce CEO Marc Benioff blasts rival Microsoft’s ‘disappointing’ Copilot: ‘It just doesn’t work’
Salesforce CEO Marc Benioff is no fan of Microsoft’s AI tool, Copilot, and he’s not staying quiet about it. While Microsoft ...
4d
Salesforce CEO Marc Beinoff slams Microsoft Copilot as ‘Clippy 2.0’
Fighting words? Salesforce co-founder and CEO Marc Benioff took to his personal X account last night to criticize Microsoft's ...
Fierce Healthcare
7h
HLTH24: Blue Shield of California, Salesforce join forces to streamline prior authorization
Blue Shield of California and Salesforce are teaming up to simplify and streamline the prior authorization experience. | LAS ...
5h
Former Salesforce execs launch consultancy specialising in data and marketing
Three former Salesforce executives have joined forces to launch a new consulting agency specialising in data and marketing, ...
Diginomica
15h
LinkedIn enhances advertising capabilities, Salesforce reaps the rewards
LinkedIn is expanding Accelerate’s capabilities by allowing marketers to include a video or document ad, such as an ebook, a ...
2d
Sales4orce"R"Us Goes Beyond Traditional Coaching to Help Build Thriving Salesforce Careers
With an individual-centered approach, Sales4orce helps folks transform their inner potential into winning Salesforce Careers, ...
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Related topics
Microsoft
AI agents
Artificial intelligence
Copilot
Customer relationship management
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