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AI, Microsoft and Salesforce
Microsoft to roll out new autonomous AI agents next month, fending off challenge from Salesforce
Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.
Microsoft launches AI agents, deepening rivalry with Salesforce
The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.
Microsoft unveils new autonomous AI agents in advance of competing Salesforce rollout
Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.
Nextgov
10h
Salesforce launches new top secret cloud environment
The software company said it is the first provider to deliver a true commercial cloud that has received Top Secret ...
17h
Salesforce, Blue Shield CA will partner to create an all-AI healthcare approval system
Salesforce and Blue Shield of California have co-created an AI system they say will not automatically deny care claims for ...
4d
This Stock Is Crushing Salesforce, MongoDB And Snowflake In AI Revenue
One stock is crushing peers Salesforce, MongoDB and Snowflake in AI revenue with visible AI growth and product momentum. I ...
6d
Salesforce launches customized financial services cloud platform for insurers
Salesforce Inc. said today it’s bringing artificial intelligence technology into the insurance industry vertical with a new ...
The Economist
5d
Can artificial intelligence rescue customer service?
One of the agents dealing with the ensuing customer tirades was a rookie. But not a human one. Prior to the debacle, Sonos ...
Destination CRM
6d
Salesforce Introduces Financial Services Cloud (FSC) for Insurance Brokerages
Salesforce today launched Financial Services Cloud (FSC) for Insurance Brokerages, an artificial intelligence-powered solution to help insurance brokerages automate and streamline processes like ...
17h
on MSN
Microsoft, Salesforce Battle Heats Up As AI Agent Technology Takes Center Stage
Microsoft Corp (NASDAQ:MSFT) announced during its “AI Tour” event in London that businesses will be able to develop their own ...
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