What Happened: Benioff described this move as a sign of “panic mode” and called Copilot a failure due to Microsoft’s lack of data, metadata, and enterprise security models. He argued that these deficiencies lead to inaccuracies and data leaks, forcing customers to create their own large language models (LLMs).

One of the tech industry’s biggest hype men, Salesforce CEO Marc Benioff, is psyched about AI, but points out that it hasn't cured cancer.

Benioff first compared Copilot to Clippy at Salesforce's Dreamforce conference last month and doubled down on the comment this week.

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.

Microsoft (MSFT) has launched new capabilities for its “personal, private” artificial intelligence assistant, Copilot.

Microsoft announced an expansion of its Copilot platform, introducing new autonomous agents to improve business processes across sectors. The update emphasizes security and governance, allowing businesses to create AI tools for tasks such as sales automation and supply chain management.