The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.

Microsoft will allow organizations to create their own autonomous AI agents within Copilot Studio, the tech giant's platform for customizing and building so-called "copilot" assistants, starting next month.