Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.

Benioff first compared Copilot to Clippy at Salesforce's Dreamforce conference last month and doubled down on the comment this week.

In his most recent tirade against Microsoft’s AI, Benioff linked to an article covering his comments during a podcast interview in which he expanded on his Copilot criticism. In

Salesforce CEO Marc Benioff criticizes Microsoft Copilot, comparing it with the discontinued Clippy. He highlights its lack of accuracy and security c

Microsoft (MSFT) has launched new capabilities for its “personal, private” artificial intelligence assistant, Copilot.

Microsoft announced an expansion of its Copilot platform, introducing new autonomous agents to improve business processes across sectors. The update emphasizes security and governance, allowing businesses to create AI tools for tasks such as sales automation and supply chain management.