Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.

Virtual workers  Software King of the World, Microsoft is going to allow its punters to build autonomous AI agents and create virtual workers. The move is part of Vole’s broader effort to expand its presence in the rapidly evolving AI landscape.

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.