What Happened: Benioff described this move as a sign of “panic mode” and called Copilot a failure due to Microsoft’s lack of data, metadata, and enterprise security models. He argued that these deficiencies lead to inaccuracies and data leaks, forcing customers to create their own large language models (LLMs).

Microsoft's Copilot Studio will soon support creating autonomous agents if you're part of the company's public preview. Copilot agents are AI-powered tools that can help with a wide range of tasks and processes.